Noticeboard

Please see our latest Practice newsletter under ‘Latest news’ from the Quick Links section on the right hand side of this page

GP Demand

Please click on the link below for information regarding measures to support increasing GP demand and provide easier access for patients when calling their GP Practice.

GP Demand

Test Results

Please telephone for test results between 10am and 4pm, Monday to Friday on 01292 671444.

Home Visits

Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem. If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling Your Appointment

Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. If you are unable to attend an appointment, it is important to let reception know. We thank you for your co-operation in this respect.

Welcome to Station Road Medical Practice

The doctors and staff at Station Road Medical Practice in Prestwick are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. Please browse our website and learn more about how you can use these services.

Please see below for the latest practice information.

COVID Spring Booster

The covid spring booster vaccination is being offered to those people who are clinically vulnerable and/or over 75. Letters are being sent out by the Health Board inviting patients for appointments at a central hub, please note Station Road Surgery is not involved with the spring booster programme. If you need any further information on when you will be called for an appointment please contact the Covid Vaccination Helpline number on 0800 030 8013.

Public Health Scotland Health & Care Experience Survey

The Scottish Health & Care Experience survey is a postal survey which was sent out by Public Health to a random selection of patients in November 2021 seeking feedback on patient experience during the previous 12 months.

Click here to see the practice results:

Patient National Questionnaire 2022

Consultation Statistics

May 2022

We would like to share with patients the volume of consultations which are being carried out. There is an inaccurate media perception that GPs are not seeing patients. During the month of May, the Clinicians in the Practice carried out 2,818 telephone consultations and saw 2,766 patients face to face. There were 155 missed appointments by patients, failure to keep appointments leads to delays in other patients receiving appointments and appropriate treatment.

In addition, there are multiple patient contacts throughout the day, both acute and routine, which our Clinicians are dealing with. The system of having a telephone consultation in the first instance, prior to being seen, is working well for the majority of our patients.

Throughout May our Reception Team answered 11,715 calls to the practice, 2,890 of which were to the prescription line and 8,825 to our main line.

GDPR

Please click below to view the Practice Data Protection Notice.

GDPR Data Protection Notice

Text Messaging Service

By providing the Practice with your mobile telephone number you are consenting for us to contact you in this way for the purposes of appointment confirmation/reminders and annual review invitations. You can opt out of this service at any time if you would prefer not to receive text messages from the Practice.

Please ensure we have an up-to-date mobile number for you on our system so that you can enjoy the benefits of this service (you can update your clinical record via the button at the bottom of this page).

(Site updated 15/06/2022)