During the month of December, the clinicians in the practice carried out 1,518 telephone consultations and 3,040 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout December, our reception team answered 10,516 calls to the practice, 2,931 of which were to the prescription line and 7,585 to our main line.