During the month of March, the clinicians in the practice carried out 1,801 telephone consultations and 3,036 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout March, our reception team answered 10,692 calls to the practice, 2,748 of which were to the prescription line and 7,944 to our main line.