During the month of April, the clinicians in the practice carried out 1,628 telephone consultations and 3,011 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout April, our reception team answered 11,009 calls to the practice, 3,093 of which were to the prescription line and 7,916 to our main line.