During the month of October, the clinicians in the practice carried out 1,842 telephone consultations and 2,964 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout October, our reception team answered 10,690 calls to the practice, 2,770 of which were to the prescription line and 7,920 to our main line.