During the month of December, the clinicians in the practice carried out 1,616 telephone consultations and 2,821 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout December, our reception team answered 9,779 calls to the practice, 2,791 of which were to the prescription line and 6,988 to our main line.