During the month of February, the clinicians in the practice carried out 1,561 telephone consultations and 2,798 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout February, our reception team answered 10,457 calls to the practice, 2,602 of which were to the prescription line and 7,855 to our main line.