During the month of January, the clinicians in the practice carried out 1,617 telephone consultations and 3,149 face to face consultations.
In addition, there are multiple patient contacts throughout the day, both acute and routine, which our clinicians are dealing with.
Throughout January, our reception team answered 10,444 calls to the practice, 2,806 of which were to the prescription line and 7,638 to our main line.