Station Road Medical Practice

The practice takes part in a number of Protected Learning Time (PLT) events throughout the year. This dedicated time allows the practice the opportunity to close for the afternoon to carry out essential staff training and address learning and professional development needs for the whole practice team. Protected Learning Time also allows us as a practice to improve on our service delivery and ensure we are providing a high standard of care to our patient population.

We would like to advise you that the practice will be closed for a PLT event on the following date

Thursday 27^th November from 1pm-5.30pm

Between the hours of 1pm-5.30pm on this day, if you require urgent medical attention which cannot wait until the following day to be seen by your GP, please telephone the Ayrshire Urgent Care Service on 01563 826930 and a member of staff will be able to assist you with your enquiry.  The Ayrshire Urgent Care Service will provide a clinical assessment where required and if you require to be seen by a GP within these hours, your GP Practice will contact you directly.

The Health Board have been made aware of a scam targeting patients registered with local GP practices. A patient reported receiving a phone call with an automated message claiming to be from their GP Practice. The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the practice list.

The call originated from the number 07448 046 976, which has been identified as a scam number, however, please be aware that other mobile numbers may also be used. 

What You Should Do:

1. Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
2. Do Not Share Personal Information: GP practices will never ask for sensitive personal information in this manner.
3. Verify Authenticity: If you are unsure about any communication claiming to be from your GP practice, contact us directly using our official phone number or email.
4. Report Suspicious Activity: If you receive a similar call, you should report this to Police Scotland by calling 101. 

Your safety and security are our priority. Please remain vigilant and share this message with others who may be at risk.