The practice will be open on both bank holidays in May - Friday 8th & Monday 25th.  Please note the prescription line will not be open for routine prescriptions.  Any emergency prescription requests can be made via the main line.

Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of February , there were 173 missed appointments, which equates to 29  hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 

Exciting News

We are delighted to inform our patients of a forthcoming extension to the practice.  Work will commence on 6th March 2020 for a number of weeks to extend our clinical consulting space.


This will allow additional consulting space for our currently expanding multi-disciplinary team members and additional junior doctors, all of which will benefit our patients.


We appreciate your forbearance during this time of potential disruption.

opening hoursOpening Times

The main Surgery, in Prestwick, is open from 8.30am-5.30pm, Monday to Friday.

Surgery telephone lines are open Monday to Friday between 8.30am and 5.30pm.  However, please note special times for ordering prescriptions and enquiring about test results.

Appointments at the main surgery are available 8.30am-5.30pm.  Additional early morning appointments are available from 8am.


Can patients please note an appointment for consultation is for one problem only.  If you are concerned that you require more than the allocated time, please speak to the receptionist who may be able to arrange additional time for you.

Branch Surgery

Opening times and appointment times

  • Monday, Tuesday, Thursday, 3.50pm–5.30pm

There is no direct telephone access to our branch site at North Ayr Health Centre. Consultation is by appointment and telephone enquiries should be made via our main site in Prestwick 01292 671444 (8.30am–5.30pm, Monday–Friday). Many of the “other services” mentioned in this website are only available at our Prestwick site, but these services are open to all our patients and we would encourage you to use them. Please enquire at reception or telephone the main number.  

NHS ScotlandThis site is brought to you by My Surgery Website