Opening Times

The main Surgery, in Prestwick, is open from 8.30am-5.30pm, Monday to Friday.

Surgery telephone lines are open Monday to Friday between 8.30am and 5.30pm.  However, please note special times for ordering prescriptions and enquiring about test results.

Appointments at the main surgery are available 8.30am-5.30pm.  Additional early morning appointments are available from 8am.

Can patients please note an appointment for consultation is for one problem only.  If you are concerned that you require more than the allocated time, please speak to the receptionist who may be able to arrange additional time for you.

Branch Surgery

Opening times and appointment times

• Monday, Tuesday, Thursday, 3.50pm–5.30pm

There is no direct telephone access to our branch Surgery at the North Ayr Health Centre. Consultation is by appointment and telephone enquiries should be made via our main Surgery in Prestwick 01292 671444 (8.30am–5.30pm, Monday–Friday). Many of the “other services” mentioned in this website are only available at our Prestwick Surgery, but these services are open to all our patients and we would encourage you to use them. Please enquire at reception or telephone the main Surgery.  

Extended Opening Hours

The practice offers a range of extended hours appointment times which are available outside the core opening hours.  These appointments can be booked in advance and are for patients who cannot attend the practice during normal consulting times, due to work or travel commitments.  Please ask our Receptionists about our extended hours.

Practice Holidays & Training Days 2019/20

Please note that the Practice will be closed for Public Holidays on the following dates:

Friday 19^th April 2019

Monday 22^nd April 2019

Monday 6^th May 2019

Monday 27^th May 2019

Friday 20^th September 2019

Monday 23^rd September 2019

Wednesday 25^th December 2019

Thursday 26^th December 2019

Wednesday 1^st January 2020

Thursday 2^nd January 2020

Please also note that the Practice will be closed from 1:15pm - 2:00pm on the following dates for staff training:

Wednesday 9^th January 2019

Thursday 14^th February 2019

Wednesday 13^th March 2019

Thursday 11^th April 2019

Wednesday 8^th May 2019

Thursday 13^th June 2019

Wednesday 10^th July 2019

Thursday 8^th August 2019

Wednesday 11^th September 2019

Thursday 10^th October 2019

Wednesday 13^th November 2019

Thursday 12^th December 2019

When we are Closed

Ayrshire & Arran Health Board has commissioned NHS 24 to provide an out of hours, telephone advice service at nights and weekends for patients with urgent medical problems.

If you require to be seen, NHS 24  will arrange for you to see one of the Doctors working for Ayrshire Doctors on Call (ADOC).

When you telephone our Surgery number out of hours 01292 671444, an answering machine will give you the on call telephone number to telephone.  Alternatively you can contact NHS 24 directly on 111 If you simply need advice, a Nursing Sister or Doctor will speak to you.  If you need to be seen by a Doctor and are fit to travel, you will be invited to a treatment centre.  If your problem is more serious and you are not fit to travel, a Doctor will visit you at home.
 
Please be prepared to give a few details including name, address and telephone number etc. when you telephone the out of hours number.  
 
Telephone calls to the out of hours service are recorded.   Please remember that the service is for URGENT problems only.
 
The NHS 24 website can be found at www.nhs24.com