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Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of January , there were 209 missed appointments, which equates to 35 hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 



Welcome to

  Station Road Medical Practice

  The doctors and staff at Station Road Medical Practice in Prestwick are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.  Please browse our website and learn more about how you can use these services.


Flu Vaccinations

Flu Vaccinations


Change to Telephone System

We are currently trialling a new phone configuration to direct patient calls more effectively. When calling the practice please ensure you select the correct option. You may be placed in a queue, but your call will be answered.

Option 1: Home Visit Requests

Press 1 if you feel you require a home visit. We offer house visits to those few patients who are truly housebound or too unwell to visit the practice.  You will be seen and assessed quicker if you can attend the practice. 

Option 2: Urgent Appointments/Duty Doctor

Press 2 if you require an urgent appointment or require to speak to the duty doctor. Please note the duty doctor is available between 8.30am-10am and 2pm‑3.30pm.  The receptionist will ask for some brief information.  Remember if you require an urgent appointment , you are likely to be seen by our Advanced Nurse Practitioner.

Option 3: Appointments/Results/General Enquiries

Press 3 to speak to reception regarding appointments, results or general enquiries. Please note results are available between 10am and 4pm.


Patient Access

The Practice is now able to offer online booking and cancellation of appointments.  To register for this service, please ask at Reception.  We hope you will find this service beneficial.


Text Messaging Service

The Practice is now able to send text message reminders to patients.  This is a great benefit for our patients and additionally will help us to reduce our high non-attendance rate.  You can opt out of this service if you would prefer not to receive text messages from the Practice. 


Please ensure we have an up-to-date mobile number for you on our system so that you can enjoy the benefits of this service (you can update your clinical record via the button at the bottom of this page).

 We are also inviting patients by month of birth to attend for an annual review of their long-term conditions, via text or email.  Please let us know if you would prefer to be contacted via another method.


(Site updated 19/02/2018)
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