The practice will be open on both bank holidays in May - Friday 8th & Monday 25th.  Please note the prescription line will not be open for routine prescriptions.  Any emergency prescription requests can be made via the main line.

Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of February , there were 173 missed appointments, which equates to 29  hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 

Exciting News

We are delighted to inform our patients of a forthcoming extension to the practice.  Work will commence on 6th March 2020 for a number of weeks to extend our clinical consulting space.


This will allow additional consulting space for our currently expanding multi-disciplinary team members and additional junior doctors, all of which will benefit our patients.


We appreciate your forbearance during this time of potential disruption.

Information Sharing

The practice complies with GDPR, Access to Medical Records and Freedom of Information legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from District Nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases.
  • Anonymised patient information will also be used at local and National level to help the Health Board and Government plan services, ensure financial accountability and delivery of quality healthcare.
  • The practice may use external data processors to correspond with you.


Everyone working for the NHS has a legal duty to keep information about you confidential. We only ever use or pass on information about you if people have a genuine need for it in your and everyone's interests. Whenever possible, we shall remove details that identify you. The sharing of some types of very sensitive personal information is strictly controlled by law. Anyone who receives information from us is also under a legal duty to keep it confidential.

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

  • The Practice uses external data processors to correspond with you.

SPIRE (Scottish Primary Care Information Resource)

NHS Scotland is improving the way it uses information from GP patient records.  SPIRE is a service that will allow small amounts of non patient identifiable information from GP records to be used to help NHS Scotland and Scottish Government improve care and plan services.  A new campaign is underway to inform patients across Scotland of the benefits of the service and the confidential and secure way in which patient records will be used to help plan and improve health care services.  To find out more visit

Clinical Research Studies

The Practice works with Synexus Clinical Research who seek participants for clinical trials.  Clinical trials are crucial to protect future generations aswell as helping current patients with their conditions.  You may receive an invitation from the Practice to take part in a trial if you are eligible.  No patient information is provided to Synexus.  The invitation is generated within the Practice and any patient wishing to participate can contact Synexus directly.  If you do not wish to receive any invitations, please let us know and we can exclude you from this.  For more information on Synexus Clinical Research visit

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