Noticeboard

The practice will be open on both bank holidays in May - Friday 8th & Monday 25th.  Please note the prescription line will not be open for routine prescriptions.  Any emergency prescription requests can be made via the main line.

Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

Appointments
You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of February , there were 173 missed appointments, which equates to 29  hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 

Exciting News

We are delighted to inform our patients of a forthcoming extension to the practice.  Work will commence on 6th March 2020 for a number of weeks to extend our clinical consulting space.

 

This will allow additional consulting space for our currently expanding multi-disciplinary team members and additional junior doctors, all of which will benefit our patients.

 

We appreciate your forbearance during this time of potential disruption.

Advanced Nurse Practitioner

Sister Gulland is our ANP who can assess, diagnose and treat patients on a range of minor illness and acute problems.  Sister Gulland works very closely alongside the GPs and has the ability to prescribe, organise hospital referrals and follow up results.  Any patients requiring an emergency appointment on the day will be seen by Sister Gulland.

Practice Nurse

Sister Munro is our Practice Nurse. She is available for a full range of general nursing services and is a prescriber.  Sister Munro runs our chronic disease monitoring clinics for patients with long term conditions.

Treatment Room Nurse

Julie McDonnell is our Treatment Room Nurse, who can carry out venepuncture, BP checks, smears, dressings, injections and ear syringing.

Healthcare Assistant

Susan Dunlop is our Health Care Assistant. She provides a phlebotomy service (taking of blood samples) and can carry out ECGs, BP reviews, vaccinations and stitch removal.

Phlebotomist

Julie McCullough provides a phlebotomy service for our patients once per week. The clinicians refer patients to the phlebotomist and appointments can be arranged at reception.

District Nursing Service

There are a team of District Nursing Staff attached to the practice. This service provides care to housebound patients and those patients recently discharged from hospital.  Tel: 01292 559840.

Health Visitors

We have Health Visitors attached to the practice. They are involved in health education and screening of all age groups, but especially children and the elderly. Much of their work is done through home visiting. They can be contacted for advice on 01292 311089.

Midwife

We have a Midwife attached to the practice. She runs an Antenatal Clinic in the practice weekly. She also provides post-natal care in the home after birth. The midwife can be contacted on 01292 285893.

Dietician

We have a Dietician attached to the practice who is available for dietary advice and education and support for diabetic patients.

Nurse Practitioner - North Ayr Health Centre

Based within North Ayr Health Centre, Cathy Murphy provides a range of Nursing Services to the population of the North Ayr area. A range of services that our Nurse Practitioner provides includes: health education and advice, family planning, wound care, BP check, weight check, smoking advice and advice on asthma, diabetes and heart disease etc.

Pharmacy Team

We have a team of Pharmacists attached to the Practice who can carry out prescribing and medication reviews.  Heather Fraser and Liam McGee are our Clinical Pharmacists. Lisa Gribbon is our Pharmacy Technician and Jacqueline Hutchison is our Pharmacy Support Worker both who support the Clinical Pharmacists.  We also have a rotational Hospital Pharmacist attached to the team.

Community Link Practitioner

Kevin Hodge is the Community Link Practitioner in the practice, supporting patients to live well within the local community.  Kevin holds a clinic twice a week and can help patients to improve their quality of life by signposting to various activities and services.

Mental Health Practitioner

Lisa Smillie is our Mental Health Practitioner in the practice, who supports patients with their mental health and wellbeing.  Lisa runs a clinic twice per week and can refer on to appropriate services if required.

Physiotherapist

Christina Starrs is our Physiotherapist in the practice who can assess, diagnose and treat musculoskeletal complaints.  Christina runs a clinic once per week and can refer for further ongoing treatment if appropriate.

 
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