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 Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of December , there were 193 missed appointments, which equates to 32  hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 

Advanced Nurse Practitioner

Sister Gulland is our ANP and has an MSc Level Postgraduate Certificate in Advancing Practice.  Sister Gulland can assess, diagnose and treat patients on a range of minor illness and acute problems.  Sister Gulland works very closely alongside the GPs and has the ability to prescribe, organise hospital referrals and follow up results.  Any patients requiring an emergency appointment on the day will be seen by Sister Gulland.

Practice Nurse

Sister Munro is our Practice Nurse. She is available by appointment for a full range of nursing services including: general health and dietary advice, foreign travel, blood tests (advised by Doctor), family planning advice, wound care, smoking cessation, BP checks, INR clinics, well woman advice (smears) and advice on asthma, diabetes and heart disease.  Sister Munro is also able to prescribe.

Treatment Room Nurse

Julie McDonnell is our Treatment Room Nurse, who can carry out venepuncture, BP checks, smears, dressings, injections and ear syringing.

Healthcare Assistant

Susan Dunlop is our Healthcare Assistant. She provides a Phlebotomy service (taking of blood samples) aswell as taking Blood Pressures and doing ECG's. You can be referred to our Healthcare Assistant by your GP or Practice Nurse or arrange an appointment at reception.


Julie McCullough provides a phlebotomy service (taking of blood samples) for our patients in the morning. The Doctors or Nurses refer patients to the phlebotomist and appointments can be arranged at reception.

Community Nurses

There are a team of Community Nursing Staff attached to the Practice. This service provides care to housebound patients and those patients recently discharged from hospital.  Tel: 01292 559840.

Health Visitors

We have Health Visitors attached to the Practice. They are involved in health education and screening of all age groups, but especially children and the elderly. Much of their work is done through home visiting. They can be contacted for advice on 01292 311089.


We have a Midwife attached to the Practice. She runs an Antenatal Clinic in the Surgery on a Wednesday. She also provides post-natal care in the home after the baby is born. The midwife can be contacted through the Surgery or directly on 01292 285893.


We have a Dietician attached to the Practice. She runs a clinic at the Surgery on a Thursday.  An appointment can be made with the Dietician following referral from a GP.  Please speak to your GP if you feel this would be of benefit to you.

Nurse Practitioners - North Ayr Health Centre

Based within North Ayr Health Centre, Nancy Welsh and Cathy Murphy provide a range of Nursing Services to the population of the North Ayr area, Monday to Friday 8.45am–5.00pm. Patients can drop in or contact the Health Centre for an appointment. Telephone: 01292 885500. The range of services include: - Health education/advice. - Family planning advice & Well Woman – smears. - Wound care – minor injuries, varicose ulcers & post operative wounds. - Weight check, dietary & exercise advice. - Blood pressure check. - Stop smoking advice. - Advice on asthma, diabetes & heart disease.


We have a team of Pharmacists attached to the Practice who can carry out prescribing and medication reviews.  Heather Fraser and Liam McGee are our Clinical Pharmacists.  Gillian Brown is our Pharmacy Technician who supports the Clinical Pharmacists.  We also have a rotational Hospital Pharmacist attached to the team.

Community Link Practitioner

Cassandra Patterson is the Community Link Practitioner in the Practice, supporting patients to live well within the local community.  Cassandra holds a clinic twice a week and can help patients to improve their quality of life by signposting to various activities and services.

Mental Health Practitioner

Lisa Smillie is our Mental Health Practitioner in the Practice, who supports patients with their mental health and wellbeing.  Lisa runs a clinic twice per week and can refer on to appropriate services if required.


Christina Starrs is our Physiotherapist in the Practice who can assess, diagnose and treat musculoskeletal complaints.  Christina runs a clinic once per week and can refer for further ongoing treatment if appropriate.

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