Noticeboard

Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday on 01292 671444.


 


Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.



Cancelling your Appointment 
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. If you are unable to attend an appointment, it is important to let reception know.  We thank you for your co-operation in this respect.

Welcome to Station Road Medical Practice

The doctors and staff at Station Road Medical Practice in Prestwick are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.  Please browse our website and learn more about how you can use these services.

Please see below for the latest practice information.


** New A&E Arrangements**

New A&E arrangements are now in place, please see the attached link for any patient who thinks they may need to attend the A&E Department.

Urgent Care poster


Door Entry System

In line with current COVID guidance, we have a duty to keep all patients and staff safe when entering our building.

Please ONLY enter the building if you have a scheduled appointment authorised by a clinician, otherwise you must telephone the practice.

There is now a new door entry system in operation, please press the buzzer when you attend for your appointment and a member of our team will let you in.

Thank you for your understanding and co-operation.


Flu Clinics

Flu clinics are still running, if you are eligible for a vaccine please telephone the surgery for an appointment.

We have over 5000 eligible patients so please bear in mind we will have a large volume of additional calls to deal with.  Please telephone for an appointment between 10.00 am and 4.30 pm to avoid the busiest times.


Coronavirus

If you think you have developed symptoms of COVID-19 or require advice regarding this please visit www.nhsinform.scot or telephone 111.  Please DO NOT attend the practice.

Due to COVID-19, all requests for appointments will be triaged.  This means the receptionist will ask more questions than usual in order to best direct your call.  Please help us to help you and be open and understanding with your replies.

Please also note, we may at times be operating with reduced staffing levels.

Online isolation notes are available at:

https://111.nhs.uk/isolation-note

Prescriptions


Evolving General Practice

General practice is very much evolving into multi disciplinary team working.  It is not always appropriate or necessary for you to see a GP.  Often a member of our extended multi disciplinary team will be more appropriate for you to see. 

It is important for our receptionists to ask questions when you request an appointment, allowing them to signpost you to the most appropriate member of our clinical team.  The receptionists are highly skilled in triage and appointing patients to the correct clinician to make best use of time and skill mix.  Please help them to help you by providing as much information as possible.  Please see the attached leaflet which explains more about how GP Practices in Ayrshire are changing.

GP Practices in Ayrshire


GDPR

Please click below to view the Practice Data Protection Notice.

 GDPR Data Protection Notice


Text Messaging Service

By providing the Practice with your mobile telephone number you are consenting for us to contact you in this way for the purposes of appointment confirmation/reminders and annual review invitations.  You can opt out of this service at any time if you would prefer not to receive text messages from the Practice.

Please ensure we have an up-to-date mobile number for you on our system so that you can enjoy the benefits of this service (you can update your clinical record via the button at the bottom of this page)

(Site updated 25/11/2020)
Order your repeat medicationsCancel your appointmentChange of contact detailsUpdate your clinical record
 
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