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 Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of December , there were 193 missed appointments, which equates to 32  hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 

Some services provided are not covered under our contract with the NHS and are therefore chargable. Examples include:

    • HGV medicals
    • Insurance claim forms
    • Prescriptions for taking medication abroad
    • Private sick notes
    • Letters of support
    • Vaccination Certificates
    • Firearms Certificates

Our reception staff can advise you about fees applicable and also appointment availability.


Please note that HGV medicals require a 30 minute appointment. This is a non-NHS service which does not take clinical priority. We are happy to fit this in where possible, however, you may have to wait up to 6 weeks for an appointment. The reception staff can advise you on other options available if you are unable to wait for an appointment.

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