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Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of October   , there were 206 missed appointments, which equates to 34 hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 

green pillsRequests for repeat prescriptions can be made in the following ways: 

  • By leaving a note of your repeat prescription request in the post box in the Surgery entrance vestibule. 
  • By telephoning the Surgery on 01292 475328 between 9.30am-11.30am and 1.30pm–4.30pm.
  • By writing in with your request (include a stamped addressed envelope please). 
  • By clicking on the link above to use our online ordering service.
  • Please remember to state where you wish to collect your prescription from.  Please note to collect your prescription from a Pharmacy, you must be registered with the Pharmacy for this service.
  • Prescriptions will be ready for collection after 2pm, 48 hours (2 working days) after the request date.
  • Please do not order repeat prescriptions more than 7 days in advance.
  • Please note hospital prescriptions will be processed for the next working day after 2pm unless marked urgent by the hospital.
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