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Noticeboard

Test Results
Please telephone for test results between 10am and 4pm, Monday to Friday.

Appointments
You may see the Doctor of your choice by appointment.   Please telephone or speak to the receptionist a few days in advance for routine appointments.   Urgent cases will be seen the same day, but it is helpful if you telephone in the morning.   Please try to give the receptionists any information which they may ask for, as this helps the Doctor assess your request

Home Visits
Please make every effort to come to the Surgery as this gives the Doctor more time and better facilities to deal with your problem.   If you are too ill to attend the Surgery it is helpful if you can telephone your request for a home visit as early as possible in the morning, ideally before 9.30am.

Cancelling your Appointment
Unfortunately, we continue to have a number of patients failing to attend appointments, which has an adverse affect on appointments available for other patients. 

During the month of July , there were 221 missed appointments, which equates to 37 hours of lost consultation time.

If you are unable to attend an appointment, it is important to let reception know in order to allow the appointment to be offered to another patient.  We thank you for your co-operation in this respect. 

Bowel Screening

Patients aged 50-74 years are asked to provide stool samples for bowel screening in order to detect problems early so that this can be addressed soon! Please call 0800 0121 833 for a kit. Please click on the link below for further information.

http://www.bowelscreening.scot.nhs.uk/

Walking Group

Cathy Murphy at North Ayr Health Centre is currently organising a local walking group, if you are interested in this, please give your name to Reception at North Ayr Health Centre.

Practice Management

Julie Grant

Julie is our Practice Development Manager. In addition to general management of the practice, she is responsible for service development and strategic planning. Julie has overall responsibility for staff, finance, IT, GP contract and she is the primary contact to discuss any aspect of the running of the practice.

Administration

Tammy Nibloe

Tammy is our Practice Secretary, responsible for the secretarial function and processing of patient referrals.

Louise Le Roux

Louise is our Clerical Assistant, responsible for clerical and secretarial tasks within the Practice.

Reception

Denise Brown

Denise is our Office Team Leader, responsible for supervising receptionists, duty rotas and maintaining clinical databases.

Receptionists

Our Receptionists are an important part of the practice team and are here to help you. They endeavour to keep the practice running smoothly.  They follow protocols set by the GPs and your co operation is much appreciated.

 
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